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Switching To VoIP

A Solutions Manual for Network Professionals

By Ted Wallingford
Edited by Mike Loukides
Published by and (C) O'Reilly Media


Read an excerpt from Switching to VoIP.
View the Table of Contents for Switching to VoIP.

Publisher's Description of Switching to VoIP

More and more businesses today have their receive phone service through Internet instead of local phone company lines. Many businesses are also using their internal local and wide-area network infrastructure to replace legacy enterprise telephone networks. This migration to a single network carrying voice and data is called convergence, and it's revolutionizing the world of telecommunications by slashing costs and empowering users. The technology of families driving this convergence is called VoIP, or Voice over IP.

VoIP has advanced Internet-based telephony to a viable solution, piquing the interest of companies small and large. The primary reason for migrating to VoIP is cost, as it equalizes the costs of long distance calls, local calls, and e-mails to fractions of a penny per use. But the real enterprise turn-on is how VoIP empowers businesses to mold and customize telecom and datacom solutions using a single, cohesive networking platform. These business drivers are so compelling that legacy telephony is going the way of the dinosaur, yielding to Voice over IP as the dominant enterprise communications paradigm.

Developed from real-world experience by a senior developer, O'Reilly's Switching to VoIP provides solutions for the most common VoIP migration challenges. So if you're a network professional who is migrating from a traditional telephony system to a modern, feature-rich network, this book is a must-have. You'll discover the strengths and weaknesses of circuit-switched and packet-switched networks, how VoIP systems impact network infrastructure, as well as solutions for common challenges involved with IP voice migrations. Among the challenges discussed and projects presented:

* building a softPBX
* configuring IP phones
* ensuring quality of service
* scalability
* standards-compliance
* topological considerations
* coordinating a complete system switchover
* retro-interfacing to traditional telephony
* supporting mobile users
* security and survivability
* dealing with the challenges of NAT

To help you grasp the core principles at work, Switching to VoIP uses a combination of strategy and hands-on "how-to" that introduce VoIP routers and media gateways, various makes of IP telephone equipment, legacy analog phones, IPTables and Linux firewalls, and the Asterisk open source PBX software by Digium.

You'll learn how to build an IP-based or legacy-compatible phone system and voicemail system complete with e-mail integration while becoming familiar with VoIP protocols and devices. Switching to VoIP remains vendor-neutral and advocates standards, not brands. Some of the standards explored include:

* SIP
* H.323, SCCP, and IAX
* Voice codecs
* 802.3af
* ToS, IP precedence, DiffServ, and RSVP
* 802.1a/b/g WLAN

If VoIP has your attention, like so many others, then Switching to VoIP will help you build your own system, install it, and begin making calls. It's the only thing left between you and a modern telecom network.

Critical Praise for Switching to VoIP

What makes this book stand out from other books I'd expect to see is that it doesn't just dwell on jargon and theory. There are a number of projects included in the book so you can get your hands dirty actually working with the technology. Add to that the fact that the author uses an open source PBX system called Asterisk for the exercises. So now you have no reason in terms of cost for not diving right in.
--Thomas Duff, Duffbert.com


As the telecom manager for a rather large enterprise (45,000 users) I try to keep up on the various books on VoIP and this one is good. It is designed towards someone who is knowledgeable about voice and data but not necessarily someone how is an expert in either subject. It also does a very good job of not focusing on any one type of technology but covers H.323, SIP and Cisco amongst many others and gives you a good sense of each flavor that is available. I would recommend it for anyone looking to deploy VoIP.
--Darin Rand, via Amazon.com


Wallingford does a good job explaining the factors that affect call quality, how to manage bandwidth and security. This last topic has its own chapter, and Wallingford makes the interesting point that despite popular belief to the contrary, VoIP can actually be more secure than its older, PSTN counterpart, which largely relies on the assumption that few can gain unauthorised access to the physical lines that carry the voice signal.
--ZDNet UK


I already have Switching to VoIP. Recommend it highly. Ted knows his stuff, but won't write above your head.
--Russell Shaw of Bbhub.com and ZDNet


Interested in learning how VoIP is relatively secure, but want to know how to harden the SoftPBX server even further? Want to know how to configure IP phones or how to work with SIP and firewalls? Or bring together Email and Voicemail? How about understanding how VoIP plays with the OSI model and telephony call signaling standards? Ted Wallingford brings it all together in typical non-boring O’Reilly fashion.
--Robert Pritchett, Mac Companion

(C) 2003 - 2006 Ted Wallingford