| Title |
Description |
Get it |
| Making the Move to IP-Based PBX |
A Processor Magazine article in which the author has quoted some of my advice regarding the decision many IT managers face: whether to build an in-house IP PBX network or outsource to a VoIP application provider. |
LINK |
| VoSky Call Center for Skype |
An article introducing the VoSky Call Center device, which allows bridging of Skype calls to a cell phone. |
LINK |
| Making Sure Your VoIP Solution is Safe and Efficient |
This is an e-seminar for which I provided a presentation on Quality of Service in VoIP networks. Also presented are some great VoIP market research from Janet Stone and some general technical information from Jason Aras. |
LINK |
| Switching to VoIP |
Excerpts from the book Switching to VoIP, published by O'Reilly Media. |
LINK |
| What is VoIP? |
A piece I wrote for the O'Reilly Network that introduces voice over IP and explains why it's such an important technology. |
LINK |
| 8 Things You Must Know about VoIP |
An executive overview describing how voice over IP technology can be used to replace legacy enterprise telephone PBX systems. |
LINK |
| Recording VoIP Calls |
A tutorial that explains how to record your VoIP calls (and how to monitor other people's VoIP calls) |
LINK |
| Cisco Vs. The World White Paper |
An older piece I wrote before Switching to VoIP, this article attempts to describe what you need to ask your Cisco reseller before investing in a Cisco AVVID CallManager telephony setup. |
LINK
|
| PhoneValet Message Center makes the Mac a telecom hub |
A write-up about Parliant's phone answering software for OS X. (Not my review, but a good source of info.) |
LINK |
| My Review of Ovolab Phlink |
Information about Ovolab's great telephony tool for Mac OS X, published by Macworld Magazine. |
LINK |
| Interview on Computer Outlook radio program. |
This Las Vegas-based syndicated radio program interviewed me about the book I recently wrote, Switching to VoIP. |
LINK
ALTERNATE LINK
|
| My Review of Parliant PhoneValet |
A review of the Phone Valet Message Center that I wrote for Macworld Magazine. |
LINK |
